Privacy Policy
Effective date: 09-20-2019
USA Party Store ("USA Party Store," "we," "us," or "our") respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains what information we collect when you visit or make a purchase from usapartystore.com (the "Site"), or interact with us in store, by phone, or through our online forms; how we use that information; and the choices you have.
By using the Site or providing us your information, you agree to the practices described in this Policy.
Information We Collect
Information you provide directly. When you place an order, request a quote or event inquiry, create an account, sign up for emails, upload artwork or photos for custom products, book an appointment, or contact us, we may collect your name, billing and shipping address, email address, phone number, order details, event details (such as event date, event type, and estimated guest count), and any files or messages you send us.
Payment information. When you make a purchase, your payment card details are collected and processed by our payment providers (for example, Shopify Payments and other processors). We do not store full payment card numbers on our own systems.
Information collected automatically. When you visit the Site, we and our service providers may automatically collect information about your device and browsing activity, including your IP address, browser and device type, pages viewed, referring pages, and the dates and times of your visits. This information is collected through cookies and similar technologies (see "Cookies and Tracking" below).
Information from third parties. We may receive information from service providers such as our e-commerce platform, analytics providers, advertising platforms, and shipping carriers.
How We Use Your Information
We use the information we collect to:
- Process, fulfill, and deliver your orders and custom product requests;
- Respond to your quotes, event inquiries, appointment requests, questions, and customer service needs;
- Produce custom items using the artwork, photos, or text you provide;
- Communicate with you about your orders, appointments, and event bookings;
- Send marketing and promotional messages where permitted, which you can opt out of at any time;
- Operate, maintain, improve, and secure the Site and our business;
- Detect and prevent fraud, and comply with our legal, tax, and accounting obligations.
How We Share Your Information
We do not sell your personal information. We share information only as needed to run our business, including with:
- Service providers who help us operate, such as our e-commerce platform (Shopify), payment processors, shipping and delivery carriers, email and form-processing tools (including Google services used to receive and organize inquiries), and analytics and advertising providers;
- Legal and safety recipients, when required to comply with applicable law, enforce our terms, or protect the rights, property, or safety of USA Party Store, our customers, or others;
- Business transfers, in connection with a merger, acquisition, financing, or sale of business assets.
Cookies and Tracking
Our Site uses cookies and similar technologies to keep your shopping cart working, remember your preferences, understand how the Site is used, and support our marketing. You can control cookies through your browser settings; disabling some cookies may affect how parts of the Site function.
Text Messaging (SMS)
If you provide your mobile phone number and opt in, we may send you text messages about your quote, order, appointment, or event inquiry, and — where you have separately agreed — occasional promotions and offers. Message frequency varies. Message and data rates may apply.
Opting in to text messages is never a condition of any purchase. You can opt out at any time by replying STOP to any message, and you can reply HELP for help. After you reply STOP, we will send one confirmation message and then stop sending texts, unless you opt in again.
We do not sell or share your mobile phone number or your SMS consent with third parties or affiliates for their own marketing purposes. We share your number only with service providers that help us send messages on our behalf, and only for that purpose.
We may use analytics and advertising tools such as Google Analytics and Meta / Facebook Pixel to understand traffic and measure the performance of our advertising.
Custom Artwork and Photos
For custom-printed products (such as keychains, photo standees, hand fans, and photo balloons), you may send us logos, images, or photographs. We use these files only to design and produce your order, and we retain them only as long as needed for that purpose and for our business records. Please submit only artwork and images that you have the right to use.
Data Retention
We keep personal information for as long as needed to provide our products and services, complete and support your transactions, comply with our legal, tax, and accounting obligations, resolve disputes, and enforce our agreements.
Your Choices and Rights
- Marketing communications. You can unsubscribe from marketing emails using the link in any message, or by contacting us. [If you send text messages: You can opt out of marketing texts at any time by replying STOP.]
- Access, correction, and deletion. You may request access to, correction of, or deletion of your personal information by contacting us using the details below. We will respond as required by applicable law.
- State privacy rights. Depending on where you live (for example, California and certain other U.S. states), you may have additional rights, including the right to know what personal information we collect, to request its deletion, and to opt out of the "sale" or "sharing" of personal information. We do not sell your personal information. To exercise any of these rights, contact us using the information below. We will not discriminate against you for exercising your rights.
Children's Privacy
Our Site and products are intended for adults. We do not knowingly collect personal information from children under 13. If you believe a child has provided us with personal information, please contact us and we will delete it.
Security
We use reasonable administrative, technical, and physical safeguards to help protect your personal information. However, no method of transmission over the Internet or method of electronic storage is completely secure, and we cannot guarantee absolute security.
Links to Other Sites
Our Site may link to third-party sites or services (such as social media pages or our online booking tool) that we do not control. This Privacy Policy does not apply to those third-party sites, and we encourage you to review their privacy policies before providing them your information.
Changes to This Policy
We may update this Privacy Policy from time to time. When we do, we will revise the "Effective date" above and post the updated policy on this page. Your continued use of the Site after an update means you accept the revised Policy.
Contact Us
If you have questions about this Privacy Policy or how we handle your information, please contact us:
USA Party Store
2550 Sandy Plains Rd #200, Marietta, GA 30066
Phone: 770-734-3950
Email: info@usapartystore.com
Hablamos español.